What is a Registrar’s Office? The Registrar maintains student academic records, facilitates registration, issues official transcripts as requested, schedules room usage, and verifies enrollment. We are located in the Basileiad Library Building on the lower level, room #3, across from the Financial Director and the Bursar. When classes are in session our hours are Monday thru Thursday 9:00AM to 5:00PM and Fridays from 9-5.
What is the Student Portal? It is where you can have 24/7 access to information such as grades, unofficial transcript, Degree Audit, your class schedule, status of documents you had sent to Manor, and your financial aid and tuition information from Manor’s website. You can also view your personal profile, which includes your address and telephone number. If eligible, you can register online through the Portal. Your user name and password was created for you at the time you applied to Manor College. The IT office can reset the username & password for you if need be. Please note that if there is a hold on your account, your access shall be limited.
How do I update my address and/or telephone number? Federal regulations require your signature in order for us to change your address, so please stop by the Registrar’s Office to complete a form. Forms are also available on Manor’s website – www.manor.edu >Offices and Services>Registrar.
What is a Degree Audit and where to I find mine? A Degree Audit is a useful tool that lists all of your course requirements—those completed and those still outstanding. It is very helpful in determining course selection and sequencing.
What is the purpose of an advisor? Your advisor knows your curriculum and what courses you must take in order to graduate. She/he will guide you on what courses you need as well as help you arrange a schedule. If you are unable to register on line, your advisor will register you. At midterm she/he will review your progress with you. Your advisor will discuss your academic progress and various plans to succeed as well as the possible need to withdraw from a course.
What is the difference between dropping a course and withdrawing from a course? You can drop course at the start of each term. They will not show on your transcript and you will not be charged. The opposite is true for withdrawals. Check the Academic Calendar for dates.
Can I go to the same class with a different teacher at a different day & time? If there is space available you can change your schedule during add/drop period by using the proper form. The drop/add period is up to the fifth day of the term. You need to check the academic calendar for exact dates.
Can I drop a class and not add another? Yes, you can during add/drop period (check the Academic Calendar!). If you need to be full-time make sure you have at least 12.0 credits on your schedule.
How do I withdraw from a course? If you missed the drop/add period your option is to withdraw from a course. You need to contact your advisor who will assist you in this process.
How can I get my grades? Grades are not mailed. Go on the Student Portal and you will be able to access your grades and unofficial transcript. If you do not know your password please contact someone in the Registrar’s Office for help and information on how to access your information.
I don’t agree with the grade I received in one of my classes. What can I do about this? You must follow proper procedures. Contact the teacher and ask if he/she could tell you why you got that grade. Perhaps you did not turn in all materials, you calculated your grades wrong, you missed too many classes, etc. If you tell the teacher why you think you deserve a higher grade and he/she disagrees, and you still feel you are correct, you are entitled to contact his/her department head and they will investigate and see which grade is appropriate. You cannot contact the department head until you discuss the problem with the teacher first.
Can I have my teacher’s phone number? How about a classmate’s? No. It is College policy not to release any personal information of a teacher. You contact teachers by email. Usually email addresses are the 1st initial of first name and last name @manor.edu. Likewise for a classmate: Due to Family Educational Rights and Privacy Act of 1974 (FERPA) we are unable to release any personal information that is not “Directory Information”.
What can I do to make lenders stop sending me letters and calling me? By forwarding forms or letters you have received to the Registrar’s Office or by requesting we send them a letter certifying you are enrolled at Manor as a full-time student. In addition, Manor has partnered with National Student Clearinghouse who will eliminate your involvement completely. You can contact them by going to www.degree verify.com or www.nslc.org for details; they are open 24/7, 365 days a year.
How do I request an official transcript be sent to a third party? To protect the privacy of students and former students transcript requests must be made in writing by completing, signing, and submitting a Transcript Request form to the Office of the Registrar. Forms are available in the office or on Manor’s website. There is a $15.00 charge to receive a transcript while you wait.
I transferred courses to Manor. When will they show on my Manor transcript? Transferred credits are processed almost immediately after the Office of the Registrar receives your OFFICIAL transcript from the sending institute. If for some reason you feel there is a delay, please make sure Manor received an official transcript from the sending institute.
How do I withdraw from the College? And what if I want to return at a future date? After you have exhausted all support and options to prevent the need to withdraw from the College, you will need to complete a form in the Registrar’s Office. If this is not possible, email firstname.lastname@example.org with a reason requesting to withdrawal.