Student Support Services
Manor College is committed to addressing the basic needs crisis affecting our students and community.
We define basic needs as the fundamental resources required for your health, sense of belonging, and academic persistence. These essentials directly fuel your overall well-being and include:
• Food
• Housing & Shelter
• Utilities
• Emergency Funds
• Transportation
• Foster Youth Support
• Mental and Physical Wellness
• Spiritual Wellness
Research shows that security in these areas directly correlates with improved mental health and professional development. Through targeted support programs and increased accessibility to financial resources, Manor College works to ensure no student has to choose between their essentials and their education.
Food

The Supplemental Nutrition Assistance Program (SNAP) helps Pennsylvanians buy food. People in eligible low-income households can obtain more nutritious diets with SNAP increasing their food purchasing power at grocery stores and supermarkets. Those who are eligible receive an Electronic Benefits Transfer (EBT) ACCESS Card to make food purchases. The Dean of Students can also assist students looking to apply for SNAP Benefits.
Housing & Shelter
Manor provides assistance to students who are facing being unhoused or are facing losing their current housing. Limited short-term, on-campus emergency housing is available. Housing is available for 14 day cycles, with a maximum of 30 days. Students will work with the Dean of Students during this time to secure employment and secure housing. Students should contact the Dean of Students at deanofstudents@manor.edu to request a meeting regarding Temporary Emergency Housing.
Utilities
Montgomery County Residents
County and General Assistance
- PA 211: Call 211 or text your ZIP code to 898-211 to connect with local housing, heating, electric, and water bill support.
- Montgomery County Office of Community Connections: Call 610-278-3522 for guidance on navigating local safety net programs and financial stability resources.
- LIHEAP (Low Income Home Energy Assistance Program): Apply online via COMPASS or call the LIHEAP hotline at 215-560-1583 to get help with heating and energy costs.
Utility Provider Programs
- PECO: Offers customer relief grants, payment arrangements, and matching low-income programs (CAP) for electric and gas.
- Aqua Water ("A Helping Hand"): Call 610-277-6363 (Montco specific) or 800-360-2998 to apply for emergency drinking water grants and hardship relief.
- Local Utilities (UGI, PECO, etc.): Ask your specific gas, electric, or water provider about Customer Assistance Programs (CAP) and CARES programs, which feature income-based monthly limits and arrearage forgiveness.
Philadelphia County Residents
Government and Emergency Grants
- LIHEAP & Crisis Grants: Offers federal cash and crisis grants for heating and utility bills if you are facing shut-off or lack heat (open seasonally, typically October to April). Call 866-857-7095.
- UESF Utility Grant Program: Provides financial aid to clear past-due balances for low-income households facing shut-offs, matched by PECO and the Philadelphia Water Department
- PA 211: Dial 211 or text your zip code to 898-211 to connect with local emergency hardship funds.
Utility Company Assistance Programs
- PECO (Electricity): Offers the Customer Assistance Program (CAP) for monthly bill credits, the Matching Energy Assistance Fund, and the Low Income Usage Reduction Program (LIURP) for weatherization. Call 1-800-774-7040.
- PGW (Natural Gas): Offers the Customer Responsibility Program (CRP) to lower monthly bills up to 50% and forgive past debt. Call 215-235-1000.
- Philadelphia Water Department (Water): Offers the Water Revenue Assistance Program (WRAP) and income-based tier rates. Call 215-686-6880.
Local Support and Repairs
- Neighborhood Energy Centers: Operated via the Energy Coordinating Agency (ECA) across Philadelphia to provide face-to-face application assistance for grants and energy conservation. Call 215-609-1000.
- Heater Hotline: Provides emergency heating repair services for low-income homeowners at 215-568-7190.
Emergency Funds
Manor College is blessed to be able to offer students emergency funds, called SAFE Funds, to students facing financial difficulties due to an emergency.
Transportation

Additional transportation options are available for senior citizens and those with limited mobility:
Montgomery County Residents
Philadelphia County Residents
Physical and Mental Wellness
Manor College recognizes that feeling well, both physically and mentally, helps students succeed. Physical wellness can be attended to in our Health Services office. Students with mental health concerns should seek assistance from Counseling Services.
Spiritual Wellness
Students seeking spiritual wellness have a variety of options. Our Campus Ministry Office works to nurture the development of religious faith and practice at Manor.
Manor College also offers an Interfaith Prayer and Meditation Room, a space dedicated for prayer, reflection, meditation or simply quiet contemplation for students, staff and faculty of various religious and spiritual beliefs.
