Manor College is seeking candidates for the position of Academic Support and Services Coordinator. The Academic Support and Services Coordinator will work with faculty and students in order to maximize educational outcomes for all students and to provide students with additional learning assistance outside of the classroom.


  • Work directly with under-prepared, significantly challenged, and at-risk students to develop individualized academic success plans and academic success strategies.
  • Monitor and assess academic progress for under-prepared, significantly challenged, and at-risk students needing academic support and learning assistance.
  • Provide individual students with study skills and time management assistance.
  • Teach, co-teach, or assist with courses related to student success, first year-experience, and other courses specific to personal professional field of study.
  • Assist in providing tutoring services for students needing academic support.
  • Work closely with the Learning Center Director and tutoring staff to ensure adequate learning assistance for all students.
  • Work closely with the Disability Services Officer to provide and monitor academic accommodations.
  • Work closely with Admissions to identify students who will require support and assistance to successfully complete of academic progress plans.
  • Assist in the development of workshops for faculty on developing effective teaching and advising strategies.Assist in the development of workshops and information sessions that will help students develop study strategies and processes that will help them succeed.
  • Keep accurate, thorough, up-to-date, accessible records of student contacts, student growth, and progress
  • Supervise academic advising
  • Assisting with related academic student issues
  • Provide and monitor relevant success, effectiveness, and retention data including publishing and sharing reports.
  • Monitor and implement all processes relevant to the academic status of students; withdrawals, reinstatements, curriculum changes, deferred exam approval.
  • Review and actively monitor academic progress including academic alerts, academic success plans, academic improvement plans, and academic progression plans each semester. Action on all academic alerts and plans shall be taken by all Deans and the Provost/VPAA.
  • Assist in preparing and collecting data and reports for academic, government, and accreditation for the Provost/Vice President of Academic Affairs.
  • Leads Academic Affairs retention effort
  • Promote and uphold the college’s Catholic Basilian institutional mission.
  • Other duties, as assigned


  • EDUCATION: Master’s degree in education, psychology, human development or related field.
    • Knowledge and understanding of specific disability categories: definitions, causes, etiology, interventions, etc.
    •  Knowledge and experience with research-based teaching and learning strategies for individuals with disabilities
    • Experience providing academic support, study skills assistance, time management strategies, and learning support instructions at the postsecondary level.
    • Experience with college-level instruction.
    • Experience with counseling and advising college students.
    • Experience working with underrepresented student populations.
    • Cultural awareness and sensitivity, and demonstrated effectiveness relating to students from diverse ethnic, cultural, and linguistic backgrounds.
    • Strong organizational skills and knowledge of operational procedures at the postsecondary level.
    • The ideal candidate will possess knowledge of learning disabilities and provisions of reasonable accommodations in accordance with the Americans with Disabilities Act.
    • Excellent interpersonal skills, including oral and written communication skills
    • Ability to multi-task and work effectively in a fast-paced environment.
    • Innovative and solution-oriented approach.
    • Ability to develop and maintain collaborative and productive relationships with various constituency groups.
    • Familiarity with FERPA and applicable laws and regulations regarding student record, confidentiality, and student’s rights and responsibilities.
    • Experience with and enthusiasm for working with a diverse student, staff and faculty population within postsecondary setting.
    • Experience creating positive, transformational opportunities for students.

To Apply:
Please send a CV, three references, and a cover letter to the following person if you are interested in applying for this position: Mrs. Sheila Gillespie (, Executive Assistant to the Provost/Vice President of Academic Affairs, Manor College, 700 Fox Chase Road, Jenkintown, PA, 19046. The successful candidate, upon completing the interview process and being approved by the Provost/Vice President of Academic Affairs, must complete an official application of employment, submit official copies of all collegiate transcripts, and submit the following clearances: FBI Clearance, a PA Criminal Background Check, and PA Child Abuse Clearance.